Recovery Healthcare — Privacy Policy

 

Effective Date: April 11, 2025

 

Introduction

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Recovery Healthcare respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our services or communicate with us.

 

What Information We Collect

 

We may collect the following information from you:

• Name

• Date of Birth

• Phone Number

• Email Address

• Insurance Application Information

• Health-Related Information (as needed for enrollment assistance)

 

How We Use Your Information

 

We use your information to:

• Assist with health insurance enrollment (ACA or Medicare plans)

• Provide customer service and support

• Communicate with you about your health coverage, appointments, or necessary follow-ups

• Send you text messages (with your consent) related to your care or application

• Maintain records in compliance with HIPAA and CMS guidelines

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Text Messaging & Communication Policy

 

By submitting, you agree to receive text messages at the provided number from Recovery Healthcare. Message frequency varies, and standard message and data rates may apply. You have the right to OPT-OUT receiving messages at any time. To OPT-OUT, reply "STOP" to any text message you receive from us. Reply HELP for assistance.​

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We will never sell or share your phone number or personal information without your consent.

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Data Sharing & Third-Party Disclosure

Recovery Healthcare does not sell, rent, or share your personal information — including your phone number or email address — with third parties for marketing or promotional purposes.

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Any personal data you provide (such as your name, contact information, or health-related application details) is used solely to assist you with your health insurance needs, communicate with you regarding your application or coverage, and fulfill our legal obligations under HIPAA and CMS regulations.

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We may share your information only with authorized service providers who support our operations (such as secure communication tools), and only under strict confidentiality agreements. These providers are not permitted to use your information for any marketing purposes.

 

Data Protection

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All sensitive data is stored in a HIPAA-compliant system. Access to your information is restricted to authorized team members and used solely for your care management and enrollment needs.

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Your Rights

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You have the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Withdraw consent for text messaging at any time

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To exercise these rights, contact us at:
greg@recoveryhealthcare.net

678-865-9673